FREE SHIPPING FOR PURCHASE OVER RM50. DELIVERY WITHIN WEST MALAYSIA ONLY.

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FAQ

Customer Enquiry

No, you can make purchases normally but the order details will be sent to the email address you entered when making the payment.

You can communicate with us via email : yinonnpremiumkl@gmail.com

Our stores operating hour is from 10 a.m to 10 p.m everyday.

Yes, you can click this link to view: 

Purchase and Payment

Home Delivery

We have flat rate shipping fee RM18 for every order below RM50. For order above RM50, Free Shipping applied.

In general, we will ship your order the next day, but if it meets certain circumstances, it may take 1-2 days to ship.

Home delivery orders will be delivered in 2-5 working days for orders within West Malaysia.

If your parcel is not delivered as expected, you can try to contact our customer service staff. We will assist you to track your parcel.

Exchange and Return Enquiry

According to the company’s return policy, we will deal with the situation after verifying the reason. You can check our Return Policy via this link: https://www.yinonnpremium.com/return-and-refund-policy/

Generally, all products undergo quality check before shipment, but we will exchange the product with you one by one if there is problem found. But we are not accept to exchange with another product, and it needs to be exchanges within two weeks without opening the product.

https://www.yinonnpremium.com/return-and-refund-policy/

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